At dorinavexal, we understand that your financial information deserves the
highest level of protection. This privacy policy outlines how we
collect, use, and safeguard your personal data in compliance with
Australian Privacy Principles and the Privacy Act 1988 (Cth). We
believe transparency builds trust, so we've written this policy in
plain English to help you understand exactly what happens with your
information.
Information We Collect
Personal Information You Provide
When you register for our finance tools or contact us for
support, we collect information you voluntarily share. This
includes your name, email address, phone number, and postal
address. If you use our premium features, we'll also need
payment details processed securely through our certified
payment partners.
Financial Data for Tool Functionality
Our finance tools work best when they can help you track
expenses, create budgets, or analyze spending patterns. You
choose what financial information to input — we never access
your bank accounts directly without explicit permission. All
financial data you enter remains encrypted and under your
control.
Automatically Collected Information
- Device information including browser type, operating system, and IP address
- Usage patterns such as which tools you access most frequently
- Performance data to help us improve loading times and functionality
- Location data (only with your permission) for currency and tax calculations
How We Use Your Data
Every piece of data we collect serves a specific purpose in
delivering better finance tools and support. We don't use your
information for unrelated marketing or sell it to third parties.
Here's exactly how your data helps us serve you better:
| Data Type | Primary Use | Your Benefit |
|---|---|---|
| Account Information | Service delivery and support | Personalized experience and quick issue resolution |
| Financial Data | Tool calculations and insights | Accurate budgeting and expense tracking |
| Usage Analytics | Platform improvement | Better features and smoother performance |
| Communication History | Support continuity | Faster resolution without repeating information |
Information Sharing and Disclosure
Our Core Commitment
We never sell your personal information to marketing companies,
data brokers, or advertisers. Your financial data stays within
our secure systems unless you specifically request otherwise or
we're legally required to share it.
Service Partners
We work with trusted partners to deliver our services
effectively. Payment processors handle transactions securely,
cloud hosting providers maintain our infrastructure, and email
services help us communicate with you. Each partner signs
strict data protection agreements and can only access
information necessary for their specific function.
Legal Requirements
Australian law sometimes requires us to share information with
government agencies or courts. This might happen during
investigations of financial crimes or when we receive valid
legal orders. We'll notify you about such requests unless
legally prohibited from doing so.
Security Measures and Data Protection
Protecting your financial information requires multiple layers of
security. We use industry-standard encryption, regular security
audits, and strict access controls to keep your data safe from
unauthorized access or breaches.
Technical Safeguards
- AES-256 encryption for data storage and transmission
- Multi-factor authentication for staff accessing systems
- Regular penetration testing by independent security firms
- Automated monitoring for unusual access patterns
- Secure data centers with physical access controls
Operational Security
Our team receives regular privacy training and follows strict
protocols for handling personal information. Access to your
data is limited to staff who need it for their specific job
functions, and all access is logged and monitored.
Your Privacy Rights
Under Australian privacy law, you have significant control over
your personal information. We've designed simple processes to help
you exercise these rights without unnecessary delays or
complications.
Access and Correction
You can view and update most of your personal information
through your account settings. For data not visible in your
dashboard, contact us and we'll provide a complete copy within
30 days. If you notice any errors, we'll correct them promptly
and notify any third parties who received the incorrect
information.
Data Portability and Deletion
Want to move your financial data to another service? We'll
export your information in common formats like CSV or PDF. If
you decide to close your account, we'll delete your personal
information within 90 days, keeping only what's required for
legal compliance or legitimate business purposes.
How to Exercise Your Rights
Contact our privacy team at support@dorinavexal.com with your
request. Include your account email and specify which rights
you want to exercise. We'll verify your identity and respond
within 30 days. There's no charge for most requests unless
they're excessive or repetitive.
Cookies and Tracking Technologies
We use cookies to make our finance tools work better and remember
your preferences. Most cookies improve functionality — like keeping
you logged in or remembering your currency preference. Some help us
understand which features are most useful so we can improve them.
Essential Cookies
These cookies are necessary for basic website functionality.
They handle login sessions, security features, and form
submissions. You can't opt out of essential cookies while using
our services, but they don't track you across other websites.
Analytics and Preferences
Analytics cookies help us understand how people use our tools
so we can make improvements. Preference cookies remember your
settings like dashboard layout or notification preferences. You
can disable these through your browser settings, though some
features might not work as well.
Data Retention and Deletion
We don't keep your information longer than necessary. Active
accounts maintain data as long as you're using our services. When
you close your account, we begin the deletion process while
preserving some records for legal or security purposes.
Retention Periods
Financial transaction records are kept for seven years to
comply with Australian taxation requirements. Support
communications are deleted after three years unless they're
part of ongoing legal matters. Usage analytics are anonymized
after 18 months and deleted after five years.
International Data Transfers
While dorinavexal operates in Australia, some of our service partners
use international data centers. We only transfer data to countries
with adequate privacy protections or partners who agree to
Australian-level privacy standards through binding contracts.
Your financial data always remains encrypted during transfers and
is subject to the same security measures regardless of location. If
you have concerns about international transfers, contact us to
discuss alternative arrangements.
Policy Updates and Notifications
We review this privacy policy annually and update it when we add
new features or change our data practices. Minor clarifications
won't require notification, but significant changes will be
announced through email and prominent website notices at least 30
days before taking effect.
You can always find the current version at
dorinavexal.com/privacy-policy. Previous versions are available upon
request if you need to reference historical policies.
Privacy Questions and Complaints
Questions about this privacy policy or how we handle your
information? Our privacy team responds to most inquiries within two
business days. For complex matters, we might need up to 30 days to
provide complete answers.
If you're not satisfied with our response, you can lodge a
complaint with the Office of the Australian Information
Commissioner at oaic.gov.au. They provide free, independent
investigation of privacy complaints.